General

What is your privacy policy for using Presenter for Confluence?

You can find our privacy policy here and our Terms of Service here.

I can't export my presentation as PDF, because the button is disabled. Why?

Due to technical reasons, you have to use Google Chrome to export your presentation as PDF.

We will redesign the PDF export functionality of Presenter in the future, enabling export on all platforms.

I do not see the "Present" link in the article tools menu

This probably means that your trial license expired or is not valid. Contact your Confluence administrator to renew. If you own a valid license and the link is still not shown, please contact our support.

We have 200 Confluence Users, but we only have 5 people who would create the presentations. Does that mean we only need the license for the 5 people?
  • It doesn't matter how many editors you'll have, it depends on what Confluence license you have.
    Please check here:

“Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app…”. Source: https://www.atlassian.com/licensing/marketplace#licensing-purchasing

Display of different kinds of content

My Confluence pages contain Jira issue macros. Presenter does not display all information. Why?

Unfortunately, Confluence does not pass any of the additional information for Jira issue macros to add-ons like Presenter. Presenter only receives the issue key and the URL. The best thing to do is to display this as beautiful as possible.

We hope that Atlassian will enhance that behavior in the future.

As a workaround, Jira issue tables (in contrast to single issues) are not affected - so just use Jira issue tables and you should be fine.

Have a look here for additional information on our Jira integration: Integration with Jira

Theming

There are black borders around my images. How can I remove them?

The black borders are controlled by your base theme. You can either choose another theme or override the CSS to fix this issue. You can find more information about creating/editing Presenter themes here.

Why can't I import themes?
  • Please check the installed version of Presenter for Confluence. We added the Space Themes feature in Version 3.3.0. The import/export feature was added in Version 3.2.0.

  • If you have an older version installed, feel free to update it. Given that you have a version greater or equal to 3.2.0:

  • You should also be a Confluence Admin, as you must have permission to manage the system-wide available themes via the Confluence settings. Open the Confluence Preferences, look for the section heading "Presenter" in the sidebar and click on the "Themes" item. You should now see all global and room themes and the "Import Theme" button.